Maintenance management
Plan ahead. Avoid failures. Automate processes.
Intelligent control of maintenance processes with KENEXOS®.
Home | Solutions | Building and facility management | Maintenance management
The challenges in maintenance management
The problems
Buildings and technical systems must function reliably – and yet maintenance is often reactive, uncoordinated and poorly documented.
Maintenance is forgotten, faults are inadequately recorded and responsibilities are not clearly defined.
This leads to unplanned downtime, unnecessary costs and increased risk for operator responsibility.
Maintenance and inspections are not carried out on time
No overview of pending or overdue measures
Faults and repairs are not systematically documented
Lack of transparency regarding tasks, deadlines and responsibilities
High expenditure for the creation of test and maintenance certificates
Rising costs due to reactive instead of preventive maintenance
The solution
KENEXOS® digitizes your maintenance processes – in a complete, structured and forward-looking way.
Maintenance, inspections and repairs can be planned, assigned and documented centrally.
The mobile app supports technicians on site in recording services, defects and inspection reports – including photos, checklists and time stamps.
Automatic reminders, escalations and evaluations create security and efficiency.
The advantages of KENEXOS®
Central overview of all maintenance measures
Automated planning of maintenance and inspection cycles
Mobile feedback from technicians – even offline
Digital test reports, photo documentation and checklists
Clear distribution of tasks and status tracking
Avoidance of failures through forward-looking planning
Audit-proof documentation for operator responsibility
How KENEXOS® simplifies maintenance
As a central KENEXOS® standard module, maintenance and servicing management is used with the respective configuration in all KENEXOS® industry solutions.
It includes all functions for efficient and sustainable management of all maintenance and repair tasks and processes.
By consistently recording and tracking the legally prescribed inspection and maintenance measures and the integrated, complete documentation, you reduce your operator risks as planned.
Productive maintenance - with comprehensive documentation of systems, tools and spare parts
The maintenance management software from KENEXOS® supports you in your total productive maintenance strategy to ensure the availability of your production facilities, machines and tools.
Resource management
All information on your operating equipment can be called up on clearly laid out master data sheets. These provide information on defined maintenance intervals and stored maintenance plans. For tools, data on the supplier, purchase price, purchase date, inventory and drawing number, possible storage location, parts list details and relevant nests or cavities are also available.
If required, individual nests can be blocked with a simple mouse click. In addition, work plans for maintenance, repair and inspection that are relevant for the object in question are also stored in the master data sheet. The intervals for maintenance measures are defined dynamically, either according to a specific time period or according to the machine cycle.
Creation of maintenance plans
The maintenance software coordinates all measures to ensure the operational condition of your equipment through proactive maintenance, inspection and repair. The associated work plans, including planned times, can be conveniently defined.
The work process structure guarantees precise mapping of the steps to be carried out – from simple cleaning instructions for machine operators to complex maintenance plans for employees in the maintenance area. Supported by images and documents, such as sample images and process instructions, your employees are given the best possible support for preventive maintenance measures.
Using checklists directly at the terminal, staff are reminded of upcoming tasks and the implementation is documented – all by the maintenance management software.
Deadline monitoring
A special information service is available to help you plan maintenance measures in good time. You will be reminded by e-mail when, for example, 80% of the interval period or the number of cycles has been reached.
The reminder period can be set flexibly in KENEXOS® so that you have sufficient time to coordinate the upcoming maintenance work, especially if the involvement of external staff is required.
Detailed planning of maintenance orders
The clear planning display provides information at a glance about when which measures need to be carried out and how much time needs to be scheduled for this. To ensure optimum orientation, the graphical maintenance overview can be limited to specific capacity groups such as machines and tools.
The planning service is supported by ad-hoc messages from production, which require manually triggered maintenance orders, for example due to an unplanned machine downtime. In addition, regular maintenance work is automatically scheduled based on time or depending on the machine cycle, always taking into account current and planned production orders.
Suitable personnel are conveniently assigned according to the respective qualification requirements using drag & drop. All these factors form the basis for efficient planning management.
Implementation
The employees are managed in a structured manner based on the predefined work plans for maintenance, inspection, repair and overhaul. The maintenance management system automatically records which steps were carried out, how long the activities took and during which period the system was unavailable. The results of the job are also documented in detail.
If repair work is required and the equipment fails, KENEXOS® triggers a sophisticated chain of events that has the following effect: planned production dates are rescheduled, the responsible persons are notified by e-mail and the ERP system automatically receives a request for the required spare part. This enables a prompt check of stock levels with a parts reservation or immediate ordering without delay.
Maintenance analyses
KENEXOS® offers a comprehensive history that makes all actions performed, including their log and results, visible. The powerful analysis tools provide precise information on the work carried out and reveal optimization potential in the maintenance process. This includes
- OEE
- MTBF (Mean Time Between Failure)
- MTTR (Mean Time To Repair)
- Cost expenditure
- Downtimes caused by maintenance measures
- Personnel deployment
The maintenance management software in a compact format!
Although many everyday processes are largely automated by mobile maintenance, it is still crucial to create an appropriate basis for optimizing all relevant processes by initially structuring and enriching buildings and work equipment with information.
With the help of KENEXOS® maintenance software, you can easily obtain a digital, centralized and comprehensive representation of your buildings and their areas as well as a complete record of all maintenance processes for your machines via an app.
Manage assets and plan maintenance in real time via the cloud
By using the KENEXOS® software solution, you receive a maintenance schedule that provides you with a clear overview of when inspections or repairs should be carried out.
This means that even the smallest defects can be identified and rectified at an early stage as part of preventive maintenance. Scheduled preventive maintenance tasks, such as MOT appointments and inspections, are presented in a comprehensive and informative manner and displayed visually in the maintenance planner.
Unplanned repair work due to faults is also processed and displayed in real time so that suitable measures can be taken as quickly as possible and long downtimes can be avoided. The software offers a comprehensive range of functions that support all important and recurring processes in the company in order to ensure long-term system availability and also optimize performance.
Digital management of important documents for customer service
In order to ensure continuous improvement and optimization in the maintenance of systems, records and evaluations are of great importance.
The centralized CMMS tool KENEXOS® offers an ideal platform for storing technical documents such as data sheets, photos, circuit diagrams and technical drawings, which can be retrieved at any time. In addition, the flexible asset management software of the KENEXOS® tool enables the secure storage of historical data on past faults and failures as well as the corresponding damage patterns and thus offers the possibility of deriving optimization potential for the future.
Your solution for asset management
The right module
- Optimized for operators and service providers
- Centralized and detailed storage of technical documentation
- Mobile use via computer, tablet or smartphone
- Digitization and automation of manual routine work
- Integration of all internal stakeholders and
external service providers and contacts
KENEXOS® EAM
Asset inventory, IoT integration, maintenance and fault management, test equipment/spare parts management, asset history, life cycle, compliance management, helpdesk, photo documentation, reports
How KENEXOS® MRO software serves the indirect needs of your production facility
The KENEXOS® Enterprise Asset Management solution in the MRO sector takes care of the indirect needs of your production facility in particular – including the inspection, maintenance, repair and overhaul of plant, machinery and equipment. Mobile, digital maintenance is also possible in areas without WLAN coverage.
The EAM system supports your company on the path from reactive maintenance (repairing damage after it has occurred) to proactive maintenance (preventing damage from occurring). Scheduling and executing calendar-based preventive maintenance tasks is the first step.
Operational factors for economical maintenance management
A well thought-out approach is necessary for predictive maintenance work. Condition-dependent and usage-related factors as well as load factors are carefully weighed up so that maintenance measures can be optimized and integrated accordingly.
The more closely KENEXOS® is linked to direct production data such as machine running time or the materials used for components, the more effectively maintenance work can be carried out. With a high-quality data pool, you can avoid unnecessary maintenance work, help to reduce enormous costs and minimize the risk of damage during a repair.
Preventive measures based on extended criteria
Maintenance tasks are often carried out at specific intervals. The recommendation of the device manufacturer often plays a role here. If you want to improve the process in general, KENEXOS® supports you in switching to a criteria-based approach.
Despite its complex functionality, the software is still easy to use, which ultimately contributes to productivity, reliability and availability. Tasks are therefore not carried out according to a specific time, but according to a specific calculated value – either according to a number of operating hours or work cycles or according to another key figure that corresponds to the actual wear of the machine.
If the corresponding diagnostic data of a machine is used, the EAM enables a switch to condition-based maintenance. Values such as temperature, vibration, pressure or changes to these trigger preventive maintenance as soon as defined threshold values are reached.
Create a successful long-term basis thanks to reliable data from a central system
- Capture and convert data into clean data sets
- Manage your data efficiently and maximize usability
- Find information quickly
- Improve procurement, inventory and more
Keep an overview of your master data for maintenance, repair and operation
Proper organization of the MRO supply chain requires a collaborative effort to avoid material shortages, unnecessary expenses and lost time in spare parts procurement. Companies that are diligent in their data management reduce the level of risk by implementing a standardized and consistent data view of spare parts information within their capital projects, bill of materials and spare parts inventory.
A well thought-out approach is necessary for predictive maintenance work. Condition-dependent and usage-related factors as well as load factors are carefully weighed up so that the maintenance measures can be controlled accordingly.
The more closely the EAM system is linked to direct production data such as machine running time or the materials used for components, the more effectively maintenance work can be carried out. With an in-depth and meaningful data pool, you can avoid unnecessary maintenance work, reduce enormous costs and minimize the risk of damage during maintenance.
FAQ - The most important questions answered briefly
What is maintenance management software, CMMS or maintenance software?
A software-based solution for planning maintenance and repair orders – known as maintenance software or CMMS – is a digital tool that makes it possible to assign tasks to maintenance staff in a targeted and effective manner. Manual planning using a planning board or Excel spreadsheets is replaced by an automated solution that can be operated on all end devices such as a smartphone or tablet. The functions of this software include the option of individual planning using drag-and-drop as well as group planning over a predefined period.
The qualifications and skills of the employees are taken into account in order to ensure the targeted allocation of orders. Furthermore, the software achieves optimum utilization of maintenance staff by taking into account working hours per day and shift.
Instead of using paper, the maintenance technicians use a special maintenance app to process the orders. They can use this app to quickly and easily view the relevant orders and all information on the system and order in an overview, even offline and directly on site.
After carrying out maintenance or repairs, they document their work in the app and report back their working hours and the consumption of materials. They can also use the app to transfer completed checklists, forms and photos directly to the backend system.
Overall, maintenance software significantly shortens and accelerates communication and planning paths throughout the company and maximizes efficiency, which is of course also reflected in the figures. As an additional benefit, the digital management of systems also reduces the maintenance costs of machines and systems.
The dispatcher is always aware of the current processing status of the orders thanks to the status feedback from the maintenance staff.
For which industries is mobile maintenance suitable?
In principle, KENEXOS® maintenance software is suitable for all industries that have to manage capital-intensive plant and machinery, i.e. the entire inventory – whether in terms of documentation or maintenance and repair planning.
The most common sectors are, for example, industry, logistics, healthcare, infrastructure and utilities. If you have assets that require capital, it is therefore all the more necessary to have mobile maintenance software or CMMS software to keep an operational overview of management in any situation.
What is the difference between maintenance management software and an EAM system?
As the term suggests, maintenance and repair software enables you to manage and maintain your systems.
However, devices and machines can also be stored in this system, as they also undergo regular inspection and maintenance workflows.
By using an EAM system, you are able to take an advanced step by gaining overall control of the plant life cycle and connecting it to other processes or systems.
However, the flexible scalability of KENEXOS® means that third-party systems can also be connected via interfaces.
How can I get started with the digital maintenance software from KENEXOS®?
You can start using it easily and immediately! The beauty of KENEXOS® is that setting up, integrating and using the app is easier and more competent than ever before.
Thanks to the modular structure of the KENEXOS® platform, you decide for yourself how many functions you want to set up and use.
Simply download the app via the App Store for Android or iOS and use the app directly by storing documents and project records, creating and structuring assets and organizing your team, including tasks.
If it requires the connection of third-party systems, we will of course also assist you with this via our technical support.
Can I test the KENEXOS® maintenance software free of charge?
Yes, simply register on our website and get a free 14-day trial period.
The demo version of our asset management software gives you full access to all functions, including the option to export the collected data at any time.
We would also like to recommend an individual consultation with our team of experts, which is tailored to your specific needs and is of course offered free of charge.
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