Contractor management

Transparent processes. Clear responsibilities. Comprehensible services.
KENEXOS® – collaboration with service providers under control.

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The challenges of contractor management

The problems

Building and system operators regularly work with external service providers – from maintenance companies and cleaning firms to specialist technical companies.

However, the management of these partners is often opaque: performance records are missing, response times are not comprehensible, responsibilities are unclear.

Without digital support, collaboration quickly becomes inefficient, expensive and risky.

No central overview of commissioned companies, contracts and tasks

Lack of evidence of services performed or response times

Unclear distribution of roles and communication channels

Media discontinuities between systems and participants

Increased control effort and inadequate documentation

Difficulties with billing or liability issues

The solution

KENEXOS® makes collaboration with external contractors transparent, structured and controllable. Service providers are given individual access with clearly defined roles and tasks. Services can be digitally documented, commented on and documented with photos on site. Deadlines, response times and quality specifications can be tracked at all times – for greater security, efficiency and traceability.

The advantages of KENEXOS®

Central management of all external service providers and tasks

Clear assignment of roles and digital commissioning

Mobile feedback on performance, times and deficiencies

Photo documentation and automatic log generation

Audit-proof evidence for billing and control

Transparent communication between client and service provider

Complete tracking of SLA, maintenance and inspection obligations

Your solution for asset management

The right module

  • Optimized for operators and service providers
  • Centralized and detailed storage of technical documentation
  • Mobile use via computer, tablet or smartphone
  • Digitization and automation of manual routine work
  • Integration of all internal stakeholders and
    external service providers and contacts

KENEXOS® EAM

Solutions for complex system management
FUNCTIONS
Asset inventory, IoT integration, maintenance and fault management, test equipment/spare parts management, asset history, life cycle, compliance management, helpdesk, photo documentation, reports
To the module

Work releases

Various measures are required to carry out work safely and effectively. These may include the provision of extinguishing materials for hot work, the blocking of (plant) areas when working on the pipeline network and, last but not least, informing all those involved about safety precautions such as necessary barriers and PPE.

KENEXOS® offers the electronic work release certificate based on KENEXOS® Smart Forms for this purpose.

Both in-house and external personnel can apply for approval for work to be carried out. The completed work release forms are automatically forwarded to the relevant approval group. This group checks the work to be carried out for its dependencies on other trades/production areas and initiates any necessary safety measures. The status of the work approval is always displayed transparently thanks to clear lists and filter options. All work to be released is displayed according to priority.

After work approval, the digital work approval certificate is forwarded to the service provider, with additional information such as possible working time, latest possible execution and any attached documents/images linked.

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