Both planned and unplanned events take place in the daily working environment – from technical faults and demand reports to complaints. Unexpected incidents in particular must be quickly localized for the customer, checked and resolved by the appropriate experts. In most cases, it takes too long for the specialist to be reached by telephone during an assignment and for the customer to describe the problem in detail and clearly. It takes even longer if the necessary equipment is not provided.

KENEXOS® solves these problems with a central platform that helps companies bring employees, technicians and customers together. The software helps to manage all documents, deadlines and features for upcoming deployment planning in a modern and mobile way using secure storage in the cloud and to make them available at any time. In this way, KENEXOS® enables genuine customer satisfaction in the long term for every job and every challenge.