{"id":12076,"date":"2024-01-24T11:35:43","date_gmt":"2024-01-24T11:35:43","guid":{"rendered":"https:\/\/kenexos.com\/solutions\/fault-recording-and-shift-log\/"},"modified":"2026-04-22T01:32:14","modified_gmt":"2026-04-22T01:32:14","slug":"fault-recording-and-shift-log","status":"publish","type":"page","link":"https:\/\/kenexos.com\/en\/solutions\/facility-management-solutions\/fault-recording-and-shift-log\/","title":{"rendered":"Fault detection"},"content":{"rendered":"\t\t
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Fault detection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Seamless communication. Fast response. Smooth operation. <\/strong>
KENEXOS\u00ae<\/sup> – Clear and structured recording of faults.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Home<\/a> | Solutions<\/a> | Building and facility management<\/a> | Fault logging<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The challenges of fault detection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The problems<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Malfunctions, incidents and special events occur in technical systems and buildings on a daily basis.<\/p>

However, there is often a lack of structured, centralized recording: reports are lost, remain incomplete or are not transferred correctly.<\/p>

Reports are made verbally or on paper – which leads to loss of information, delays and repeated errors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\"\"<\/p>

Faults are reported late or not at all<\/p>

\"\"Lack of details on the type, cause and effect of the fault<\/p>

\"\"No structured handover between shifts or teams<\/p>

\"\"Unclear responsibilities in the event of escalations<\/p>

\"\"Lack of transparency for management and maintenance<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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With KENEXOS\u00ae<\/sup> , employees record faults directly and digitally – including description, time, photos, measures and responsibilities.<\/p>

All entries are immediately available in the system and can be prioritized and forwarded.<\/p>

Managers and maintenance teams maintain an overview at all times and can react immediately.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The advantages of KENEXOS\u00ae<\/sup> <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"\"<\/p>

Digital fault recording via app or desktop<\/p>

\"\"Including photos, cause description and action log<\/p>

\"\"Automatic notification and escalation in the event of critical incidents<\/p>

\"\"Complete documentation for <\/p>

\"\"Better response times, clearer communication, less downtime<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Standardized recording of information, faults and shift events<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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All relevant information and events are recorded and documented in digital reports. This can include, for example, faults, changes <\/span> the driving style<\/span> or quality and environmentally relevant information.<\/span> <\/span><\/p>

All <\/span>information and events<\/span> categorized and prioritized, which facilitates<\/span> detailed research and analysis at a later date.<\/span> at a later date.<\/span> <\/span><\/p>

In addition to the assignment of a<\/span> Information <\/span>to <\/span>one<\/span>r<\/span> specific production plant<\/span>,<\/span> a machine<\/span> or a piece of equipment, the<\/span> exact time and optionally a duration <\/span>recorded<\/span>.<\/span> This enables the evaluation of <\/span>Service<\/span>– and downtimes over a longer period of time<\/span>as well as the calculation of OEE key figures.<\/span> <\/span><\/p>

Freely definable text modules make input easier. <\/span>You can also <\/span>each entry file attachments (e.g. images, PDF documents <\/span> etc.<\/span>) can be added.<\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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<\/p>

Examples of event categories:<\/b><\/h2>